Privacy Policy

Last updated: February 2026

1. Introduction

Milano Worktops respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.milanoworktop.co.uk.

2. Information We Collect

We may collect and process the following personal data:

  • Identity data (name)
  • Contact data (email address, phone number, address)
  • Technical data (IP address, browser type, device information)
  • Usage data (how you use our website)
  • Marketing and communications preferences

We only collect personal data that is necessary to provide our services or respond to enquiries.

3. How We Use Your Data

We use your personal data to:

  • Respond to enquiries and provide quotations
  • Deliver products and services
  • Manage payments and invoices
  • Improve website functionality and user experience
  • Send marketing communications (where consent has been given)
  • Comply with legal obligations

4. Legal Basis for Processing

We process personal data under one or more of the following legal bases:

  • Performance of a contract
  • Legitimate business interests
  • Consent
  • Legal compliance

5. Data Sharing

We may share your data with:

  • Installation teams and contractors
  • Payment processors
  • IT and website service providers
  • Professional advisers
  • Regulatory authorities where required

We do not sell personal data.

6. Data Retention

We retain personal data only as long as necessary to fulfil the purposes collected for, including legal, accounting, or reporting requirements.

7. Data Security

We implement appropriate technical and organisational measures to protect personal data against loss, misuse, unauthorised access, or disclosure.

8. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request erasure
  • Restrict processing
  • Object to processing
  • Data portability
  • Withdraw consent

Requests can be made using the contact details below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page.

11. Contact

For privacy-related enquiries, please contact:

  • Milano Worktops
  • Website: www.milanoworktop.co.uk
  • Email: info@milanoworktop.co.uk